Privacy Policy

Welcome to Surprisin! We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our services.

1. The Information We Collect

We collect information from you to provide and improve our services. This includes:

Information you provide to us:

• Contact and Profile Information: When you create an account, we collect your name, email address, phone number, username, password, and profile picture.
• User Content: We collect any content you create, upload, or share on our platform, such as comments, photos, videos, and other materials.
• Purchase Information: If you make a purchase, we collect information necessary to process your transaction, such as payment details and billing information.

Information we collect automatically:

• Usage Information: We automatically collect data about your activity on our platform, including the pages you view, the features you use, and the time and date of your visits.
• Device Information: We collect information about the device you use to access our services, such as your IP address, device type, operating system, and browser type.
• Location Information: We may collect general location information from your device.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services: This includes creating and managing your account, providing customer support, and personalizing your experience.
• Improve and develop our services: We analyze usage data to understand trends and improve the features and functionality of our platform.
• Communicate with you: We may use your contact information to send you updates, marketing messages, and other important information.
• Ensure security: We use your information to detect and prevent fraud, spam, and other harmful activities.
• Comply with legal obligations: We may use your information as required by law or to respond to legal requests.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• With your consent: We will share your information with third parties when you give us explicit permission to do so.
• Service Providers: We work with third-party service providers who assist us with functions like data hosting, payment processing, and analytics. They only have access to the information needed to perform their services.
• Legal Requirements: We may disclose your information if we believe it is necessary to comply with a legal process, respond to a government request, or protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Rights and Choices

You have control over your information. Depending on your location, you may have the right to:

• Access and correct your information: You can access and update your account information directly in your profile settings.
• Delete your account: You can request the deletion of your account and all associated data by contacting us.
• Opt-out of marketing communications: You can unsubscribe from our marketing emails by following the instructions in the email.

5. Data Security

We implement a variety of security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: surprisin.company@gmail.com
• Address: IranMall Floor G0, Surprisin Store, Unit RA244